Got a pension question? Our help is impartial and free to use. Get in touch online or over the phone on 0800 011 3797

Choosing a pension yourself

If you want to start saving in a pension or save more than your current scheme allows, you can save into your own private pension.

What to look for when choosing a pension

Different pension schemes have different terms and conditions.

Here are some things you need to think about when choosing your pension and provider:

  • Is there a minimum or maximum level of contribution I can make?
  • Will I have the option to stop and start my contributions, without penalty?
  • Can I pay in lump sums, as well as regular contributions?
  • Is there clear information about where I can invest my contributions?
  • Does the scheme offer the right range of investments for me?
  • What are the charges?
  • What help and support does the provider offer to help me plan for my retirement and monitor my investment options (including online access)?

These are offered by insurance companies, banks, building societies and other pension providers, including online companies.

You can join these even if you’re already a member of a workplace pension.

What to do when you’ve decided on a pension

When you’ve decided on a private pension that’s right for you:

  • You can go direct to the firms that sell them – compare their products and make your own decision about which one to choose. But with this route – if you make the wrong decision and the product you choose turns out to be unsuitable, you’re less likely to be able to make a complaint.  
  • Or you can use a regulated financial adviser – they’ll compare products on the market and make a recommendation personal to you.
Thank you for your feedback.
We’re always trying to improve our website and services, and your feedback helps us understand how we’re doing.
Looking for us? Now, we’re MoneyHelper

MoneyHelper is the new, easy way to get clear, free, impartial help for all your money and pension choices. Whatever your circumstances or plans, move forward with MoneyHelper.

Continue to website
Looking for us? Now, we’re MoneyHelper

MoneyHelper is the new, easy way to get clear, free, impartial help for all your money and pension choices. Whatever your circumstances or plans, move forward with MoneyHelper.

Continue to website
Looking for us? Now, we’re MoneyHelper

MoneyHelper is the new, easy way to get clear, free, impartial help for all your money and pension choices. Whatever your circumstances or plans, move forward with MoneyHelper.

Continue to website
Talk to us live for…
Talk to us live for…
Talk to us live for pensions guidance using…
Our pensions webchat and telephone helpline will be closed on Tuesday 28 March for staff training. We will re-open on Wednesday 29.
Talk to us live for money guidance using…
Over 50 and want to know your pension options? Our call centre is closed right now, but you can explore your options with our simple online tool Hours
  • Mon – Fri:9am–5pm inc 23, 29 and 30 Dec
  • Sat, Sun and bank holidays:Closed: 24–28 Dec and 31 Dec to 3 Jan 2022

* Calls are free. We’re committed to providing you with a quality service, so calls may be recorded or monitored for training purposes and to help us develop our services.

Talk to us live for money guidance using the telephone
Hours
  • Mon – Fri:8am–6pm inc 23, 29 and 30 Dec
  • Sat, Sun and bank holidays:Closed: 24–28 Dec and 31 Dec to 3 Jan 2022

* Calls are free. We’re committed to providing you with a quality service, so calls may be recorded or monitored for training purposes and to help us develop our services.

Talk to us live for pensions guidance using web chat
Hours
  • Mon-Fri8am-6pm
  • Sat8am - 3pm
  • Sun and bank holidaysClosed
Talk to us live for money guidance using web chat
Hours
  • Mon, Wed, Fri8.20am - 6.20pm
  • Tues, Thurs9am - 6.20pm
  • Sat, Sun and bank holidaysClosed
Talk to us for pensions guidance using our web form

We aim to respond within 5 working days

Talk to us for money guidance using our web form

We aim to respond within 5 working days

Talk to us live for money guidance using WhatsApp

Download app: WhatsApp

For help sorting out your debts, credit questions or pensions guidance. For everything else please contact us via Webchat or Telephone.