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  • Benefits
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    • Universal Credit Find out how Universal Credit works and how to manage your payment
    • Benefits if you have children Entitlements to help with the cost of pregnancy or bringing up children
    • Benefits if you’re sick, disabled or a carer Understand what support is available for coping with ill health
    • Benefits in later life You may be entitled for help with other costs on top of your State Pension
    • Benefits and work Extra support if you’re working, self-employed, or you’ve lost your job
    • Benefits to help with housing costs Support to help with rent or mortgage payments if you’re on a low income
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    Pensions issues? Join our community group

    Join our private Facebook group ‘Your pension and planning for the future – by MoneyHelper’ to get help and to chat about pensions

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    • Credit Credit basics, applying for credit, credit ratings and problems with credit
    • Insurance Insurance for cars, health, travel, and help with insurance
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    Tools

    Tool

    Compare bank accounts

    Tool

    Budget Planner

    Tool

    Your options for borrowing money

    Tool

    What to do when you’ve been refused credit

    ALL TOOLS

    Pensions issues? Join our community group

    Join our private Facebook group ‘Your pension and planning for the future – by MoneyHelper’ to get help and to chat about pensions

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    • Death and bereavement Wills, inheritance, sorting out estates
    • Divorce and separation Sorting out money and homes, what if you have children, money after break ups
    • Illness and disability Managing costs, extra financial support, help with work or study
    • Long-term care Paying and getting funding, ways to pay, problems with care
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    Divorce calculator

    Calculator

    Baby costs calculator

    Tool

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    Pensions issues? Join our community group

    Join our private Facebook group ‘Your pension and planning for the future – by MoneyHelper’ to get help and to chat about pensions

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    Stamp Duty calculator

    Calculator

    Mortgage affordability calculator

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    ALL TOOLS

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    Join our private Facebook group ‘Your pension and planning for the future – by MoneyHelper’ to get help and to chat about pensions

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    Tool

    Debt advice locator

    Calculator

    Benefits calculator

    Tool

    Bill prioritiser

    Tool

    What to do when you’ve been refused credit

    ALL TOOLS

    Pensions issues? Join our community group

    Join our private Facebook group ‘Your pension and planning for the future – by MoneyHelper’ to get help and to chat about pensions

    • Manage and grow your pension How much to save for retirement and ways to boost your pension
    • Pensions explained How to start a pension, how pensions work and the benefits
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    • Pension transfers and consolidation How to transfer or combine pensions, and if it’s a good idea
    • State Pension How much State Pension you might get and ways to boost it
    • Take your pension How and when to take your pension – your options explained
    • Tax and pensions How tax relief, tax-free allowances and tax on income works
    • Make the most of your pension Understand your pension options and work out your retirement income and costs

    All Pensions and Retirement

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    Appointment

    Get a free Pension Wise appointment

    Calculator

    Pension calculator

    Tool

    Money Midlife MOT

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    Find out your pension type

    ALL TOOLS

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    Over 50? Get free, impartial guidance from our government-backed service. We’ll explain your options for taking money from your pension pots.

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    • Types of savings Help with meeting goals, tax-friendly saving, saving for children
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    Calculator

    Savings calculator

    Tool

    Budget Planner

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    Join our private Facebook group ‘Your pension and planning for the future – by MoneyHelper’ to get help and to chat about pensions

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Pensions & retirement Pension Wise

Understanding what Pension Wise is and how to use it

If you’re aged 50 or over and have a defined contribution pension pot, you can get free guidance from Pension Wise. Pension Wise is a government-backed service that helps you understand how you can take money from your pension pot. It offers free appointments where you can talk through your options to help you make the right decision.

What’s in this guide

  • What Pension Wise guidance offers
  • How to get your free Pension Wise appointment
  • Preparing for your appointment
  • Next steps

What Pension Wise guidance offers

Pension Wise logo

An appointment with a Pension Wise specialist will help you understand what your overall financial situation will be when you retire.

They’ll also discuss other factors you need to consider when deciding on your options before retirement.

Independent research has found that 97% of people who have an appointment would recommend it to others.

An appointment will explain the following:

  • Things to think about when considering your choices. For example, your plans to continue working, your personal and financial circumstances, and leaving money after you die.
  • All the payment options available, and how they relate to your circumstances.
  • The tax implications of accessing your pension.
  • What you should check before you make any decisions.
  • How to look out for scams.
  • Your next steps.

The service is impartial and free for you to use. However, it won’t recommend companies or tell you how to use your pension pot or invest your money.

The providers of Pension Wise guidance are:

  • Money and Pensions Service
  • The National Association of Citizens Advice Bureaux
  • The Scottish Association of Citizens Advice Bureaux.
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How to get your free Pension Wise appointment

Book your free appointment

Or, you can book a free Pension Wise appointment over the phone, by calling 0800 138 3944. 

It is a structured 60-minute guidance appointment.

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Preparing for your appointment

To make the most of a Pension Wise appointment, it’s best to first check with your provider:

  • if you have a defined contribution pension
  • the value of your pension pot(s)
  • whether your pot contains any guarantees or special features.

Check your pension statement or ask your scheme or provider for an up-to-date valuation. If you have more than one pension pot, remember to gather information on all your pots together.

If you’ve lost track of any pensions, you can use the Pension Tracing Service, which is a free government-backed service. Their contact details are on the GOV.UK website

For an estimate of how much State Pension you might get, go to the GOV.UK website

Before your appointment, think about your financial circumstances as a whole. Such as your current salary or income, your likely living costs in retirement, and any relevant savings or debts.

It’s also worth starting to think about how you want to use your money when you retire. Do you just need small sums or would prefer a regular income?

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Next steps

Pension Wise will provide you with next steps for each of the options available.

When you understand your options, we recommend that you shop around to get the best deal before making a decision.

If you need help to finalise your choices and find the right retirement income products, you can also speak to a regulated financial adviser. 

You can find FCA-registered financial advisers who specialise in retirement planning in our guide Find a retirement adviser
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Welcome to Pension Wise

Pension Wise

  • Explore your pension options
  • Understanding what Pension Wise is and how to use it
  • Find out your pension type
  • Attending an appointment on behalf of a family member or friend
  • Customer promise for Pension Wise appointments
  • What can I do with my pension pot?
  • Trusted sources of additional information
  • View your appointment summary
  • Pension Wise for employers
  • Preparing for your Pension Wise appointment
  • Book a free Pension Wise appointment
Looking for us? Now, we’re MoneyHelper

MoneyHelper is the new, easy way to get clear, free, impartial help for all your money and pension choices. Whatever your circumstances or plans, move forward with MoneyHelper.

Continue to website
Looking for us? Now, we’re MoneyHelper

MoneyHelper is the new, easy way to get clear, free, impartial help for all your money and pension choices. Whatever your circumstances or plans, move forward with MoneyHelper.

Continue to website

Pension Wise

  • Explore your pension options
  • Understanding what Pension Wise is and how to use it
  • Find out your pension type
  • Attending an appointment on behalf of a family member or friend
  • Customer promise for Pension Wise appointments
  • What can I do with my pension pot?
  • Trusted sources of additional information
  • View your appointment summary
  • Pension Wise for employers
  • Preparing for your Pension Wise appointment
  • Book a free Pension Wise appointment
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