If a pension is subject to a pension sharing order, the pension scheme or pension provider has up to four months to implement or carry out the order from the time when they receive all the necessary information. However, they should do it within a reasonable timeframe.
It might be useful to keep in mind that this four-month timeframe will only begin when the scheme has everything they need to implement the pension sharing order.
If there’s a delay, it might be because the scheme is waiting for information from a third party who is not subject to a time limit, for example a lawyer, financial adviser or your ex-spouse or ex-civil partner.
Whether you are the scheme member, or you are receiving a share of your ex-spouse or ex-civil partner’s pension, when the pension sharing order has been implemented, you should check your new pension benefits to ensure that the right amount has been shared. If you have any queries, contact your pension provider who can review your pension benefits.
When the pension sharing order has been implemented, you can ask your pension provider, or pension scheme, for a statement of your benefits. Most schemes will automatically send you a benefit statement each year.
You can check the benefit statement regularly. And, when you take your pension – either when you retire or if you transfer to another pension scheme – it’s worth checking again.
If you believe that a mistake has been made when applying your pension sharing order, you can contact us, and we might be able to help.