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Redundancy and losing your job

Becoming unemployed could happen to anyone at any time and can be a real shock to deal with. If you’re at risk of redundancy or have recently lost your job, you may feel anxious about how you’ll cope financially. We can help you understand your employment rights, find out if you’re entitled to redundancy pay, the benefits you might be able to claim and how to manage your money until you get back on track.

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Know your employment rights and how to get help

If you’re faced with redundancy or job loss, your employer must treat you fairly and you have certain legal protections. It’s important to understand where you are in the process, check what could happen if you took up any alternatives offered to you and where to get employment advice if you need it.

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Find out if you qualify for redundancy pay

You might be entitled to statutory redundancy pay if you’ve worked continuously for your employer for at least two years. If you work on a casual basis, or are an agency or temporary worker, you probably won’t qualify for redundancy pay.

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Understand what benefits you could claim

You might be able to claim benefits while you’re looking for a new job to help with your housing and living costs. Don’t hesitate or delay claiming them because you’ll also get National Insurance credits to protect your State Pension.

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What to do after your job ends

Losing your job can be stressful but it’s important you don’t let this take hold of you and stop you from moving on to another job or a career change. You’ll also need to decide what to do with your pension or any lump sum payments.

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Have you missed a payment?

If so, now is the time to get debt advice

  • It’s free and confidential

  • Gives you better ways of managing your debts and money

  • Ensures you’re claiming all the right benefits and entitlements

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Our pensions webchat and telephone helpline will be closed on Tuesday 28 March for staff training. We will re-open on Wednesday 29.
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Over 50 and want to know your pension options? Our call centre is closed right now, but you can explore your options with our simple online tool Hours
  • Mon – Fri:9am–5pm inc 23, 29 and 30 Dec
  • Sat, Sun and bank holidays:Closed: 24–28 Dec and 31 Dec to 3 Jan 2022

* Calls are free. We’re committed to providing you with a quality service, so calls may be recorded or monitored for training purposes and to help us develop our services.

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Hours
  • Mon – Fri:8am–6pm inc 23, 29 and 30 Dec
  • Sat, Sun and bank holidays:Closed: 24–28 Dec and 31 Dec to 3 Jan 2022

* Calls are free. We’re committed to providing you with a quality service, so calls may be recorded or monitored for training purposes and to help us develop our services.

Talk to us live for pensions guidance using web chat
Hours
  • Mon-Fri8am-6pm
  • Sat8am - 3pm
  • Sun and bank holidaysClosed
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  • Mon, Wed, Fri8.20am - 6.20pm
  • Tues, Thurs9am - 6.20pm
  • Sat, Sun and bank holidaysClosed
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We aim to respond within 5 working days

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For help sorting out your debts, credit questions or pensions guidance. For everything else please contact us via Webchat or Telephone.