Got a pension question? Our help is impartial and free to use. Get in touch online or over the phone on 0800 011 3797
Close
Skip to content
Money Helper logo Money Helper logo Money Helper logo Money Helper logo Money Helper logo Money Helper logo
Cymraeg
  • Benefits
  • Everyday money
  • Family & care
  • Homes
  • Money troubles
  • Pensions & retirement
  • Savings
  • Work
  • Universal Credit

    Find out how Universal Credit works and how to manage your payment

    Benefits if you have children

    Entitlements to help with the cost of pregnancy or bringing up children

    Benefits if you’re sick, disabled or a carer

    Understand what support is available for coping with ill health

    Benefits in later life

    You may be entitled for help with other costs on top of your State Pension

    Benefits and work

    Extra support if you’re working, self-employed, or you’ve lost your job

    Benefits to help with housing costs

    Support to help with rent or mortgage payments if you’re on a low income

    Problems with benefits

    What to do if something goes wrong with your benefits

    Benefits

    All Benefits guidance

    Tools

    Tool

    Money Navigator

    Tool

    Money Manager

    Calculator

    Benefits calculator

    ALL TOOLS

    Pensions issues? Join our community group

    Join our private Facebook group ‘Your pension and planning for the future – by MoneyHelper’ to get help and to chat about pensions

  • Banking and payments

    How to choose, use and manage bank accounts

    Budgeting

    How to budget, find the best deals and switch to save money

    Buying and running a car

    How to buy and finance a car, deal with problems with car finance, and cut running costs

    Credit

    Credit basics, applying for credit, credit ratings and problems with credit

    Insurance

    Insurance for cars, health, travel, and help with insurance

    Everyday money

    All Everyday money guidance

    Tools

    Tool

    Compare bank accounts

    Tool

    Budget Planner

    Tool

    Money Midlife MOT

    ALL TOOLS

    Pensions issues? Join our community group

    Join our private Facebook group ‘Your pension and planning for the future – by MoneyHelper’ to get help and to chat about pensions

  • Becoming a parent

    Having a baby, returning to work, childcare costs

    Death and bereavement

    Wills, inheritance, sorting out estates

    Divorce and separation

    Sorting out money and homes, what if you have children, money after break ups

    Illness and disability

    Managing costs, extra financial support, help with work or study

    Long-term care

    Paying and getting funding, ways to pay, problems with care

    Student and graduate money

    Credit cards, bank accounts, student debts

    Talk money

    Difficult conversations, talking to teenagers, older people and partners

    Family & care

    All Family & care guidance

    Tools

    Calculator

    Divorce calculator

    Calculator

    Baby costs calculator

    Tool

    Budget Planner

    Calculator

    Benefits calculator

    ALL TOOLS

    Pensions issues? Join our community group

    Join our private Facebook group ‘Your pension and planning for the future – by MoneyHelper’ to get help and to chat about pensions

  • Buying a home

    Mortgages, help buying, remortgaging, first-time buyers, help and support

    Renting

    Renting a home to live in, renting out a home, and overcoming problems

    Homes

    All Homes guidance

    Tools

    Calculator

    Stamp Duty calculator

    Calculator

    Mortgage affordability calculator

    Calculator

    Mortgage calculator

    ALL TOOLS

    Pensions issues? Join our community group

    Join our private Facebook group ‘Your pension and planning for the future – by MoneyHelper’ to get help and to chat about pensions

  • Help with the cost of living

    Budgeting, paying bills, finding extra financial support, coping with job loss

    Dealing with debt

    Bills, court fines, help with debts

    Money problems and complaints

    What to do about mis-selling, compensation and complaints

    Scams

    Spotting scams and what to do if you’re caught out

    Money troubles

    All Money troubles guidance

    Tools

    Tool

    Debt advice locator

    Calculator

    Benefits calculator

    Tool

    Bill prioritiser

    ALL TOOLS

    Pensions issues? Join our community group

    Join our private Facebook group ‘Your pension and planning for the future – by MoneyHelper’ to get help and to chat about pensions

  • Auto enrolment

    Introduction, how it works, all about contributions

    Building your retirement pot

    How much do you need, ways to build your pot, transferring and merging

    Pension basics

    Starting a pension, types of pension, understanding pensions

    Pension problems

    Complaints, financial help when retired, changes to schemes

    State Pension

    How it works, what you might get, National Insurance

    Taking your pension

    Ways to draw your pension, when can you retire, Pension Wise appointments

    Tax and pensions

    Tax allowances, tax paid on pensions, tax relief

    Pensions and retirement

    All guidance, including how to use the Pension Wise service

    Tools

    Appointment

    Book a Pension Wise appointment

    Calculator

    Pension calculator

    Tool

    Money Midlife MOT

    Tool

    Find a retirement adviser

    ALL TOOLS

    Book your free Pension Wise appointment

    Over 50? Get free, impartial guidance from our government-backed service. We’ll explain your options for taking money from your pension pots.

  • How to save

    Getting started, getting the most out of savings, problems

    Investing

    How to invest, types of investing, buying and managing

    Types of savings

    Help with meeting goals, tax-friendly saving, saving for children

    Savings

    All Savings guidance

    Tools

    Calculator

    Savings calculator

    Tool

    Budget Planner

    ALL TOOLS

    Pensions issues? Join our community group

    Join our private Facebook group ‘Your pension and planning for the future – by MoneyHelper’ to get help and to chat about pensions

  • Employment

    Basics, benefits, tax and National Insurance

    Losing your job

    What to do, alternatives, redundancy pay

    Self-employment

    Starting out, insurance, tax, self-assessment

    Work

    All Work guidance

    Tools

    Tool

    Budget Planner

    Calculator

    Redundancy pay calculator

    ALL TOOLS

    Pensions issues? Join our community group

    Join our private Facebook group ‘Your pension and planning for the future – by MoneyHelper’ to get help and to chat about pensions

  • Benefits
  • Everyday money
  • Family & care
  • Homes
  • Money troubles
  • Pensions & retirement
  • Savings
  • Work
  • Universal Credit Find out how Universal Credit works and how to manage your payment
    Benefits if you have children Entitlements to help with the cost of pregnancy or bringing up children
    Benefits if you’re sick, disabled or a carer Understand what support is available for coping with ill health
    Benefits in later life You may be entitled for help with other costs on top of your State Pension
    Benefits and work Extra support if you’re working, self-employed, or you’ve lost your job
    Benefits to help with housing costs Support to help with rent or mortgage payments if you’re on a low income
    Problems with benefits What to do if something goes wrong with your benefits
    Benefits All Benefits guidance
    Tools

    Tool

    Money Navigator

    Tool

    Money Manager

    Calculator

    Benefits calculator
    ALL TOOLS
    Pensions issues? Join our community group

    Join our private Facebook group ‘Your pension and planning for the future – by MoneyHelper’ to get help and to chat about pensions

  • Banking and payments How to choose, use and manage bank accounts
    Budgeting How to budget, find the best deals and switch to save money
    Buying and running a car How to buy and finance a car, deal with problems with car finance, and cut running costs
    Credit Credit basics, applying for credit, credit ratings and problems with credit
    Insurance Insurance for cars, health, travel, and help with insurance
    Everyday money All Everyday money guidance
    Tools

    Tool

    Compare bank accounts

    Tool

    Budget Planner

    Tool

    Money Midlife MOT
    ALL TOOLS
    Pensions issues? Join our community group

    Join our private Facebook group ‘Your pension and planning for the future – by MoneyHelper’ to get help and to chat about pensions

  • Becoming a parent Having a baby, returning to work, childcare costs
    Death and bereavement Wills, inheritance, sorting out estates
    Divorce and separation Sorting out money and homes, what if you have children, money after break ups
    Illness and disability Managing costs, extra financial support, help with work or study
    Long-term care Paying and getting funding, ways to pay, problems with care
    Student and graduate money Credit cards, bank accounts, student debts
    Talk money Difficult conversations, talking to teenagers, older people and partners
    Family & care All Family & care guidance
    Tools

    Calculator

    Divorce calculator

    Calculator

    Baby costs calculator

    Tool

    Budget Planner

    Calculator

    Benefits calculator
    ALL TOOLS
    Pensions issues? Join our community group

    Join our private Facebook group ‘Your pension and planning for the future – by MoneyHelper’ to get help and to chat about pensions

  • Buying a home Mortgages, help buying, remortgaging, first-time buyers, help and support
    Renting Renting a home to live in, renting out a home, and overcoming problems
    Homes All Homes guidance
    Tools

    Calculator

    Stamp Duty calculator

    Calculator

    Mortgage affordability calculator

    Calculator

    Mortgage calculator
    ALL TOOLS
    Pensions issues? Join our community group

    Join our private Facebook group ‘Your pension and planning for the future – by MoneyHelper’ to get help and to chat about pensions

  • Help with the cost of living Budgeting, paying bills, finding extra financial support, coping with job loss
    Dealing with debt Bills, court fines, help with debts
    Money problems and complaints What to do about mis-selling, compensation and complaints
    Scams Spotting scams and what to do if you’re caught out
    Money troubles All Money troubles guidance
    Tools

    Tool

    Debt advice locator

    Calculator

    Benefits calculator

    Tool

    Bill prioritiser
    ALL TOOLS
    Pensions issues? Join our community group

    Join our private Facebook group ‘Your pension and planning for the future – by MoneyHelper’ to get help and to chat about pensions

  • Auto enrolment Introduction, how it works, all about contributions
    Building your retirement pot How much do you need, ways to build your pot, transferring and merging
    Pension basics Starting a pension, types of pension, understanding pensions
    Pension problems Complaints, financial help when retired, changes to schemes
    State Pension How it works, what you might get, National Insurance
    Taking your pension Ways to draw your pension, when can you retire, Pension Wise appointments
    Tax and pensions Tax allowances, tax paid on pensions, tax relief
    Pensions and retirement All guidance, including how to use the Pension Wise service
    Tools

    Appointment

    Book a Pension Wise appointment

    Calculator

    Pension calculator

    Tool

    Money Midlife MOT

    Tool

    Find a retirement adviser
    ALL TOOLS
    Book your free Pension Wise appointment

    Over 50? Get free, impartial guidance from our government-backed service. We’ll explain your options for taking money from your pension pots.

  • How to save Getting started, getting the most out of savings, problems
    Investing How to invest, types of investing, buying and managing
    Types of savings Help with meeting goals, tax-friendly saving, saving for children
    Savings All Savings guidance
    Tools

    Calculator

    Savings calculator

    Tool

    Budget Planner
    ALL TOOLS
    Pensions issues? Join our community group

    Join our private Facebook group ‘Your pension and planning for the future – by MoneyHelper’ to get help and to chat about pensions

  • Employment Basics, benefits, tax and National Insurance
    Losing your job What to do, alternatives, redundancy pay
    Self-employment Starting out, insurance, tax, self-assessment
    Work All Work guidance
    Tools

    Tool

    Budget Planner

    Calculator

    Redundancy pay calculator
    ALL TOOLS
    Pensions issues? Join our community group

    Join our private Facebook group ‘Your pension and planning for the future – by MoneyHelper’ to get help and to chat about pensions

Home
Cymraeg
  1. Home
  2. Family & care
  3. Becoming a parent
Family & care Becoming a parent

Help with childcare costs

The cost of childcare can take up a large chunk of the family budget. Help with childcare costs is available from the government and employers – from Tax-Free Childcare to free childcare. Working families may get £2,000 per child each year towards childcare with Tax-Free Childcare.

What’s in this guide

  • Check what help you could get with childcare costs
  • Tax-Free Childcare
  • How to apply
  • Are you entitled to 15 or 30 hours of help with childcare costs?
  • Universal Credit
  • Working Tax Credit – the childcare element
  • Childcare vouchers
  • Directly contracted childcare support
  • Workplace nurseries
  • Grandparents caring for grandchildren

Check what help you could get with childcare costs

arrow icon
warning icon calculator icon arrow icon

Childcare calculator

To estimate how much help you could get from the government for approved childcare, use the childcare calculator at GOV.UK

arrow icon
warning icon calculator icon arrow icon
Find out more about getting free childcare at GOV.UKOpens in a new window
Back to top

Tax-Free Childcare

What is Tax-Free Childcare?

Tax-Free Childcare is a government scheme to help working parents with the cost of childcare in England, Scotland, Wales and Northern Ireland.

It can pay for:

  • registered childminders, nurseries and nannies
  • registered breakfast, after-school clubs and playschemes, holiday schemes
  • registered schools (not including school fees, unless your child is below the compulsory school age)
  • homecare workers working for a registered homecare agency.

You can use Tax-Free Childcare at the same time as using 15 hours or 30 hours of free childcare.

However, you can’t use Tax-Free Childcare at the same time as:

  • Universal Credit
  • tax credits
  • childcare vouchers.

In many cases, the benefits listed above will pay more than Tax-Free Childcare.  

If you already get help with childcare costs from Universal Credit or tax credits, opening a Tax-Free Childcare account will stop all your benefits payments, not only those for childcare. 

If you're not sure if you will be better off using Tax-Free Childcare or State benefits, you may want to speak to an independent adviser on benefits at Advice LocalOpens in a new window

Who can get it?

To qualify, a parent or parents normally need to:

  • Be working and have children under 12 – or under 17 if your child has a disability. They stop being eligible on 1 September after the child’s 11th birthday. Adopted children qualify, but foster children don’t
  • Earn at least £152 a week on average each. This is equivalent to 16 hours at the National Minimum Wage or National Living Wage.
  • Have no more than £100,000 adjusted net income per year, per parent. Find out more about adjusted net income at GOV.UK
  • Be employed or self-employed. If you or your partner are on maternity, paternity or adoption leave you might still qualify. You can apply if you’re starting or re-starting work within the next 31 days.

Do you have caring responsibilities, or are ill or disabled and so not able to work? Then you’ll still qualify for a childcare account if one parent is in work and the other isn’t able to work and receives any of the following benefits:

  • Carer’s Allowance
  • Incapacity Benefit or long-term Incapacity Benefit
  • Severe Disablement Allowance
  • Contribution-based Employment and Support Allowance
  • National insurance credits because of incapacity or limited capability for work.

How much is it?

For every £8 you pay into your childcare account, the government will pay in £2 – up to a maximum of £2,000 per child each year, or £4,000 per disabled child each year.

So if you have one child and you pay in £8,000 into your childcare account, the government will pay in £2,000. Once you put the money in, it’s normally topped up by the next working day.

Payments into your account will normally take one working day for debit card payments and three working days for bank transfers. Payments will show as ‘available funds’ once they have processed.

The government contributions are limited to £500 every three months or £1,000 for a disabled child. To get the maximum contribution you must contribute to your online account in every three-month period or quarter of the year.

Others, such as grandparents or family friends, can also pay into the account.

Back to top

How to apply

You apply online by setting up a childcare account at GOV.UKOpens in a new window

You must ‘reconfirm’ your eligibility every three months. You should get a reminder message to do this. You can do this using your online childcare account.

If your circumstances haven’t changed, you can simply confirm this. If they have changed, the government will re-run the eligibility checks.

Back to top

Are you entitled to 15 or 30 hours of help with childcare costs?

All three and four-year-olds in the UK are entitled to some free early education or childcare.

You can use these free hours at registered childcare providers such as:

  • nurseries and nursery classes
  • playgroups and pre-schools
  • registered childminders
  • Sure Start Children’s CentresOpens in a new window
  • holiday schemes, breakfast and after school clubs.
arrow icon
warning icon calculator icon arrow icon
Choosing the right childcare

Find the right childcare option for you with our guide Childcare options

How much you can get depends on which country you live in. You can use Tax-Free Childcare at the same time as using 15 or 30 hours free childcare.

In addition, from April 2024, 15 hours of childcare will be extended to parents of children aged two years old in Great Britain. And in September 2024 , working parents of children aged nine months to two years will also qualify for 15 hours of childcare support. 

This support will increase to 30 hours for eligible families with children aged between nine months to two years in 2025. 

England

How to apply

You can apply online by setting up a childcare account at GOV.UKOpens in a new window

Some councils list providers who offer the additional hours on their website, or you can contact your childcare provider to see if they offer them. You can find Ofsted registered childcare providers at GOV.UKOpens in a new window

Some two-year-olds are entitled to 15 hours of free childcare or early education for 38 weeks. Your child might qualify if they have a disability or you claim certain benefits. Find out if you qualify at GOV.UK Opens in a new window

You can apply to your local council for these hours. Visit GOV.UK to find your local council’s application pageOpens in a new window

Three and four-year-olds are entitled to 15 hours each week for 38 weeks of free early education or childcare every year.

Some three to four-year-olds are entitled to an extra 15 hours, bringing their total to 30 hours for 38 weeks a year. To qualify for the extra 15 hours of free childcare:

  • both parents must be working, or the sole parent must be working in a single parent family. And must permanently live in England 
  • earn at least £152 a week on average each. This is equivalent to 16 hours at the National Minimum Wage or National Living Wage
  • earn less than £100,000 a year.

If you don’t use all your hours in one week, you can’t use them in another week. Many providers average out the hours over the year, so you’d have the equivalent of 22 hours a week. Ask your provider how they do this.

Wales

How to apply

You can apply using your local Family Information Service. Find out more at FamilyPointOpens in a new window

Some councils list approved childcare providers – check whether providers are approved at Care Inspectorate WalesOpens in a new window

Some two and three-year-olds who live in a Flying Start area can get free part-time childcare for two-and-a-half hours a day, five days a week for 39 weeks. Find your local Flying Start service at FamilyPointOpens in a new window

Three and four-year-olds can get 10 hours of free early education a week for 48 weeks a year, in a school or funded nursery. This is known as the Foundation Phase.

Some three and four-year-olds are entitled to an extra 20 hours, bringing their total to 30 hours for 48 weeks of the year.

To qualify for the extra 20 hours of free childcare:

  • both parents must be working – or the sole parent must be working in a single parent family. And must permanently live in Wales
  • each parent must earn on average at least the equivalent of 16 hours a week at the National Minimum Wage or National Living Wage
  • each parent must earn less than £100,000 a year.

If you don’t use all your hours in one week, you can’t use them in another week. Many providers average out the hours over the year, so you’d have the equivalent of 22 hours a week. Ask your provider how they do this.

Scotland

How to apply

You can apply and find out more about free childcare and education in Scotland at mygov.scotOpens in a new window

Some two-year-olds can get 16 hours of childcare a week during term time if they receive certain benefits.

All three and four-year-olds qualify for 16 hours a week of free early learning and childcare during term time.

Northern Ireland

Children are entitled to at least 12.5 hours of free preschool education a week for 38 weeks in the year before they start Primary One.

arrow icon
warning icon calculator icon arrow icon
Find out more about free preschool education in Northern Ireland at nidirectOpens in a new window
Back to top

Universal Credit

Universal Credit is a benefit for people in, and out of, work. It replaces six existing benefits, including Working Tax Credit.

Working families who qualify for Universal Credit can claim back up to 85% of their monthly childcare costs.

You must pay for the childcare upfront first and provide receipts to get money back. You can only claim for childcare that has taken place during your assessment period.

However, this process is set to change, as it has been confirmed that childcare costs will be paid upfront for those going back to work or increasing your hours, starting this summer for parents in England, Wales and Scotland. This page will be updated when a date has been confirmed.

Who gets it?

Usually you and/or your partner will need to:

  • be working (it doesn’t matter how many hours you or your partner work), or
  • have a job offer.

How much is it?

The most you can get back at present is £646.35 a month for one child, and £1,108.04 a month for two or more children. From 29 June 2023 the maximum amount parents can claim will go up to £951 for one child, and to £1,630 for two - an increase of just under 50%.

You can only claim if your childcare is provided by a government registered or approved childcare provider, for more details, visit GOV.UKOpens in a new window

arrow icon
warning icon calculator icon arrow icon
Find out more in our guide Universal Credit explained

How to claim your childcare costs

Childcare costs are paid in arrears. This means you’ll usually pay the costs yourself, report the costs through your online account and be paid back on your next Universal Credit payment.

You have until the end of the second assessment period after the childcare took place to report these costs.

For example, if your assessment date (the date you started claiming and get your Universal Credit payment) is the 10th and you want to claim back childcare costs you paid in September, you have until 10 November to report the costs.

You can only claim back childcare costs that have taken place during that assessment period. So if you pay childcare costs more than a month in advance, for example a whole term, you’ll send in your report in the same way and be paid back in instalments over a maximum of three assessment periods.

If you think you’ll struggle to pay childcare costs up front, talk to your work coach.

Northern Ireland

If you live in Northern Ireland and you’re eligible for the childcare element of Universal Credit and other income-based benefits, you can apply for a non-repayable grant of up to £1,500 from the Adviser Discretion Fund (ADF) through a Work Coach at your local Jobs and Benefits centre. 

This will be paid in advance to a registered childcare provider. Any amount awarded for childcare costs will be included within the maximum £1,500 limit payable for ADF awards in a 12-month period. 

arrow icon
warning icon calculator icon arrow icon
Find out more about the Adviser Discretion Fund (ADF) at nidirectOpens in a new window
Back to top

Working Tax Credit – the childcare element

Working Tax Credit is one of the benefits being replaced by Universal Credit.

If you’re already getting Working Tax Credit, you can continue to claim it until your circumstances change, or you’re asked to apply for Universal Credit.

You can’t make a new claim for Working Tax Credit.

You can do a quick check to see if it’s worth moving to or claiming Universal Credit using our Benefits Calculator.  But if you’re already getting benefits (particularly tax credits) you should speak to a benefits expert who will be able to help you work out what’s best for you before you make a claim because you can’t go back to your old benefits once you’ve made a claim for Universal Credit.   

Advice LocalOpens in a new window is a good place to start to find a benefits expert in your area.

arrow icon
warning icon calculator icon arrow icon
Find out more about moving from Working Tax Credit to Universal Credit

What is the childcare element?

The ‘childcare element’ is one of the elements, or components, that make up Working Tax Credit.

If you qualify, it could cover up to 70% of your childcare costs.

Who gets it?

You can apply for the childcare element of Working Tax Credit if you:

  • Work at least 16 hours a week (if you’re a couple, you both need to work at least 16 hours a week).
  • Pay for registered or approved childcare. Find out more about childcare costs at GOV.UKOpens in a new window

How much is the childcare element?

With the childcare element, you can get help with up to 70% of your childcare costs.

The table below shows how much you could get in the 2022/23 tax year:

Number of Children If you pay up to: You could get up to:

1

£175 a week

£122.50 a week

2 or more

£300 a week

£210 a week

 

If you pay more than this for childcare, you’ll still only get the maximum amounts listed above.

If you qualify for the childcare element, you won’t necessarily get the full amounts.

How much you get will depend on:

  • your income
  • the hours you work
  • your childcare costs.
arrow icon
warning icon calculator icon arrow icon
Find out more in our guide Working Tax Credit
Back to top

Childcare vouchers

The government’s childcare voucher scheme is being replaced by the Tax-Free Childcare scheme mentioned above.

The childcare voucher scheme closed to new members in October 2018.

If you’re already getting childcare vouchers, you can keep getting them as long as your employer continues to offer them.

Back to top

Directly contracted childcare support

Instead of offering childcare vouchers, your employer might choose to make a direct payment to a childcare provider.

This payment will be deducted from your pre-tax salary in the same way as a childcare voucher. You get the same tax-free amounts as you would if you were getting childcare vouchers.

Since October 2018, you’re not able to start getting childcare vouchers or directly contracted childcare.

If you’re already getting this support, you can continue to get it for as long as your current employer continues to offer it.

arrow icon
warning icon calculator icon arrow icon
Find out more about direct contracted childcare at GOV.UKOpens in a new window
Back to top

Workplace nurseries

Some employers set up their own nursery, either at your place of work or at another location.

Your employer decides how much you pay for access to a workplace nursery.

But whether it’s free or subsidised, it counts as a tax-free perk of your job.

Find out from your employer if they offer a workplace nursery.

Back to top

Grandparents caring for grandchildren

Are you a grandparent or other relative who is caring for children while their parents are at work? Then National Insurance credits are available to help you keep on building up your entitlement to State Pension during this time.

You’ll need 35 qualifying years to get the new full State Pension.

Check your National Insurance record at GOV.UKOpens in a new window

These National Insurance credits are called Specified Adult Childcare credits and you need to apply for them.

arrow icon
warning icon calculator icon arrow icon
Find out more about Specified Adult Childcare credits and how to apply at GOV.UKOpens in a new window
Back to top
Thank you for your feedback.
We’re always trying to improve our website and services, and your feedback helps us understand how we’re doing.
Share this article
Email Facebook Twitter
Share this with
WhatsApp LinkedIn
Copy this link
Send email
Copy this link
Becoming a parent

Childcare help and costs

  • Average childcare costs
  • Childcare options
  • Help with childcare costs
logo
Looking for us? Now, we’re MoneyHelper

MoneyHelper is the new, easy way to get clear, free, impartial help for all your money and pension choices. Whatever your circumstances or plans, move forward with MoneyHelper.

Continue to website
logo
Looking for us? Now, we’re MoneyHelper

MoneyHelper is the new, easy way to get clear, free, impartial help for all your money and pension choices. Whatever your circumstances or plans, move forward with MoneyHelper.

Continue to website
logo
Looking for us? Now, we’re MoneyHelper

MoneyHelper is the new, easy way to get clear, free, impartial help for all your money and pension choices. Whatever your circumstances or plans, move forward with MoneyHelper.

Continue to website

Childcare help and costs

  • Average childcare costs
  • Childcare options
  • Help with childcare costs
H.M. Government logo

MoneyHelper is provided by:

Money and Pensions Service logo
Level AA conformance, W3C WAI Web Content Accessibility Guidelines 2.1 Clear English Standard for Websites logo
Report an accessibility problem logo

Report an accessibility problem

  • About us
  • Getting help and advice
  • Contact us
  • Partners
  • Tools and calculators
  • Give feedback
  • Welsh language scheme
  • Blog

Follow us:

© 2023 Money and Pensions Service, 120 Holborn, London EC1N 2TD. All rights reserved.

  • Terms & conditions
  • Privacy notice
  • Accessibility
  • Sitemap
  • Cookies
  • Cookie preferences Cookie preferences
Talk to us live for…
Close
Talk to us live for…
Close
Talk to us live for pensions guidance using…
Our pensions webchat and telephone helpline will be closed on Tuesday 28 March for staff training. We will re-open on Wednesday 29.
Previous Close
Talk to us live for money guidance using…
Previous Close
Talk to us live for pensions guidance using the telephone
Over 50 and want to know your pension options? Our call centre is closed right now, but you can explore your options with our simple online tool
  • From overseas: +44 20 7932 5780
  • For self-employed: 0345 602 7021*
Hours
  • Mon – Fri:9am–5pm inc 23, 29 and 30 Dec
  • Sat, Sun and bank holidays:Closed: 24–28 Dec and 31 Dec to 3 Jan 2022

* Calls are free. We’re committed to providing you with a quality service, so calls may be recorded or monitored for training purposes and to help us develop our services.

Previous Close
Talk to us live for money guidance using the telephone
  • Welsh: 0800 138 0555*
  • Typetalk: 18001 0800 915 4622*
  • From overseas: +44 20 3553 2279
Hours
  • Mon – Fri:8am–6pm inc 23, 29 and 30 Dec
  • Sat, Sun and bank holidays:Closed: 24–28 Dec and 31 Dec to 3 Jan 2022

* Calls are free. We’re committed to providing you with a quality service, so calls may be recorded or monitored for training purposes and to help us develop our services.

Previous Close

Previous Close

Previous Close

Previous Close
Talk to us live for pensions guidance using web chat
Hours
  • Mon-Fri8am-6pm
  • Sat8am - 3pm
  • Sun and bank holidaysClosed
Previous Close
Talk to us live for money guidance using web chat
Hours
  • Mon, Wed, Fri8.20am - 6.20pm
  • Tues, Thurs9am - 6.20pm
  • Sat, Sun and bank holidaysClosed
Previous Close
Talk to us for pensions guidance using our web form

We aim to respond within 5 working days

Previous Close
Talk to us for money guidance using our web form

We aim to respond within 5 working days

Previous Close
Talk to us live for money guidance using WhatsApp

Download app: WhatsApp

For help sorting out your debts, credit questions or pensions guidance. For everything else please contact us via Webchat or Telephone.

Previous Close