Got a pension question? Our help is impartial and free to use. Get in touch online or over the phone on 0800 011 3797

How to improve your credit score

A good credit score can mean you qualify for cheaper rates on things like loans, credit cards, mobiles and mortgages. See how to improve yours.

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Why your credit score is so important when borrowing

A good credit score shows you’ve managed credit well in the past, such as repaying a loan or credit card on time. This means you’re far more likely to qualify for the cheapest interest rates and have access to more offers.

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How to check and improve your credit report

Three agencies hold your credit report - Experian, Equifax and TransUnion - so it’s best to check all three well in advance of any application. There’s no cost to do this and you might be able to spot ways to easily improve it.

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We’re always trying to improve our website and services, and your feedback helps us understand how we’re doing.

Applying for credit

If you’re happy your credit report is good and you need to borrow, the next step is to work out what to apply for.

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Thank you for your feedback.
We’re always trying to improve our website and services, and your feedback helps us understand how we’re doing.
Thank you for your feedback.
We’re always trying to improve our website and services, and your feedback helps us understand how we’re doing.
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Our pensions webchat and telephone helpline will be closed on Tuesday 28 March for staff training. We will re-open on Wednesday 29.
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Over 50 and want to know your pension options? Our call centre is closed right now, but you can explore your options with our simple online tool Hours
  • Mon – Fri:9am–5pm inc 23, 29 and 30 Dec
  • Sat, Sun and bank holidays:Closed: 24–28 Dec and 31 Dec to 3 Jan 2022

* Calls are free. We’re committed to providing you with a quality service, so calls may be recorded or monitored for training purposes and to help us develop our services.

Talk to us live for money guidance using the telephone
Hours
  • Mon – Fri:8am–6pm inc 23, 29 and 30 Dec
  • Sat, Sun and bank holidays:Closed: 24–28 Dec and 31 Dec to 3 Jan 2022

* Calls are free. We’re committed to providing you with a quality service, so calls may be recorded or monitored for training purposes and to help us develop our services.

Talk to us live for pensions guidance using web chat
Hours
  • Mon-Fri8am-6pm
  • Sat8am - 3pm
  • Sun and bank holidaysClosed
Talk to us live for money guidance using web chat
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  • Mon, Wed, Fri8.20am - 6.20pm
  • Tues, Thurs9am - 6.20pm
  • Sat, Sun and bank holidaysClosed
Talk to us for pensions guidance using our web form

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Talk to us for money guidance using our web form

We aim to respond within 5 working days

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For help sorting out your debts, credit questions or pensions guidance. For everything else please contact us via Webchat or Telephone.