Pensions guidance enquiry form

Want to stay updated? Let us know if you’re interested in regular email updates.

We’ll respond as soon as we can, but this can take over five working days. For a quicker reply, use our webchatOpens in a new window between 9am and 5pm, Monday to Friday.

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Talk to us live for pensions guidance using…

Our pensions webchat and telephone helpline will be closed on Tuesday 28 March for staff training. We will re-open on Wednesday 29.

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Talk to us live for money guidance using…

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Talk to us live for pensions guidance using the telephone

Over 50 and want to know your pension options? Our call centre is closed right now, but you can explore your options with our simple online tool

From overseas: +44 20 7932 5780
For self-employed: 0345 602 7021*

Hours

Mon – Fri:9am–5pm inc 23, 29 and 30 Dec
Sat, Sun and bank holidays:Closed: 24–28 Dec and 31 Dec to 3 Jan 2022

* Calls are free. We’re committed to providing you with a quality service, so calls may be recorded or monitored for training purposes and to help us develop our services.

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Talk to us live for money guidance using the telephone

Welsh: 0800 138 0555*
Typetalk: 18001 0800 915 4622*
From overseas: +44 20 3553 2279

Hours

Mon – Fri:8am–6pm inc 23, 29 and 30 Dec
Sat, Sun and bank holidays:Closed: 24–28 Dec and 31 Dec to 3 Jan 2022

* Calls are free. We’re committed to providing you with a quality service, so calls may be recorded or monitored for training purposes and to help us develop our services.

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