Talk to your landlord if you’re having trouble paying the rent.
It’s important to:
- keep them updated on your situation
- always open their letters and return their calls
- try to talk to them and find a practical solution.
This will show you’re trying to deal with the situation. And it might prevent your landlord from taking further action, such as eviction.
It might be possible to come to an agreement with your landlord where you pay off the arrears month by month. If you do this, make sure you agree on an amount you can afford.
Be realistic. It’s better to make small regular payments than to agree to larger payments only to miss them because you don’t have the money. It’s a good idea to keep track of how much you owe in arrears.
If you’re really struggling with rent arrears, either you or your landlord can ask for your rent to be paid directly to your landlord until you can sort your finances out.
Ask your work coach or contact the Universal Credit helpline to set this up.
If you need support and help managing rent arrears or other debts, you can get free, confidential debt advice online, over the phone or face to face.