Discover how Talk Money Week can help you start the conversation about spending and managing your money
Close
Skip to content
MoneyHelper logo MoneyHelper logo MoneyHelper logo MoneyHelper logo MoneyHelper logo MoneyHelper logo
  • Benefits
  • Everyday money
  • Family & care
  • Homes
  • Money troubles
  • Pensions & retirement
  • Savings
  • Work
    • Universal Credit

      Find out how Universal Credit works and how to manage your payment

    • Benefits if you have children

      Entitlements to help with the cost of pregnancy or bringing up children

    • Benefits if you’re sick, disabled or a carer

      Understand what support is available for coping with ill health

    • Benefits in later life

      You may be entitled for help with other costs on top of your State Pension

    • Benefits and work

      Extra support if you’re working, self-employed, or you’ve lost your job

    • Benefits to help with housing costs

      Support to help with rent or mortgage payments if you’re on a low income

    • Problems with benefits

      What to do if something goes wrong with your benefits

    • Benefits

      All Benefits guidance

    Tools

    Calculator

    Benefits calculator

    ALL TOOLS

    Pensions issues? Join our community group

    Join our private Facebook group ‘Your pension and planning for the future – by MoneyHelper’ to get help and to chat about pensions

    • Banking and payments

      How to choose, use and manage bank accounts

    • Budgeting

      How to budget, find the best deals and switch to save money

    • Buying and running a car

      How to buy and finance a car, deal with problems with car finance, and cut running costs

    • Credit

      Credit basics, applying for credit, credit ratings and problems with credit

    • Insurance

      Insurance for cars, health, travel, and help with insurance

    • Everyday money

      All Everyday money guidance

    Tools

    Tool

    Compare bank accounts

    Tool

    Budget Planner

    Tool

    Your options for borrowing money

    Tool

    What to do when you’ve been refused credit

    ALL TOOLS

    Pensions issues? Join our community group

    Join our private Facebook group ‘Your pension and planning for the future – by MoneyHelper’ to get help and to chat about pensions

    • Becoming a parent

      Having a baby, returning to work, childcare costs

    • Death and bereavement

      Wills, inheritance, sorting out estates

    • Divorce and separation

      Sorting out money and homes, what if you have children, money after break ups

    • Illness and disability

      Managing costs, extra financial support, help with work or study

    • Long-term care

      Paying and getting funding, ways to pay, problems with care

    • Student and graduate money

      Credit cards, bank accounts, student debts

    • Talk money

      Difficult conversations, talking to teenagers, older people and partners

    • Family & care

      All Family & care guidance

    Tools

    Calculator

    Divorce calculator

    Calculator

    Baby costs calculator

    Tool

    Budget Planner

    Calculator

    Benefits calculator

    ALL TOOLS

    Pensions issues? Join our community group

    Join our private Facebook group ‘Your pension and planning for the future – by MoneyHelper’ to get help and to chat about pensions

    • Mortgages and homebuying

      Mortgages, help buying, remortgaging, first-time buyers, help and support

    • Renting

      Help renting a home and dealing with problems

    • Homes

      All Homes guidance

    Tools

    Calculator

    Stamp Duty calculator

    Calculator

    Mortgage affordability calculator

    Calculator

    Mortgage repayment calculator

    ALL TOOLS

    Pensions issues? Join our community group

    Join our private Facebook group ‘Your pension and planning for the future – by MoneyHelper’ to get help and to chat about pensions

    • Help with the cost of living

      Budgeting, paying bills, finding extra financial support, coping with job loss

    • Dealing with debt

      Bills, court fines, help with debts

    • Money problems and complaints

      What to do about mis-selling, compensation and complaints

    • Scams

      Spotting scams and what to do if you’re caught out

    • Money troubles

      All Money troubles guidance

    Tools

    Tool

    Debt advice locator

    Calculator

    Benefits calculator

    Tool

    Bill prioritiser

    Tool

    What to do when you’ve been refused credit

    ALL TOOLS

    Pensions issues? Join our community group

    Join our private Facebook group ‘Your pension and planning for the future – by MoneyHelper’ to get help and to chat about pensions

    • Manage and grow your pension

      How much to save for retirement and ways to boost your pension

    • Pensions explained

      How to start a pension, how pensions work and the benefits

    • Pension problems and changes

      How to find lost pensions, sort out problems and complain

    • Pension transfers and consolidation

      How to transfer or combine pensions, and if it’s a good idea

    • State Pension

      How much State Pension you might get and ways to boost it

    • Take your pension

      How and when to take your pension – your options explained

    • Tax and pensions

      How tax relief, tax-free allowances and tax on income works

    • Make the most of your pension

      Understand your pension options and work out your retirement income and costs

    All Pensions and Retirement

    Tools

    Appointment

    Get a free Pension Wise appointment

    Calculator

    Pension calculator

    Tool

    Money Midlife MOT

    Tool

    Find out your pension type

    ALL TOOLS

    Book your free Pension Wise appointment

    Over 50? Get free, impartial guidance from our government-backed service. We’ll explain your options for taking money from your pension pots.

    • How to save

      Getting started, getting the most out of savings, problems

    • Investing

      How to invest, types of investing, buying and managing

    • Types of savings

      Help with meeting goals, tax-friendly saving, saving for children

    • Savings

      All Savings guidance

    Tools

    Calculator

    Savings calculator

    Tool

    Budget Planner

    ALL TOOLS

    Pensions issues? Join our community group

    Join our private Facebook group ‘Your pension and planning for the future – by MoneyHelper’ to get help and to chat about pensions

    • Employment

      Basics, benefits, tax and National Insurance

    • Losing your job

      What to do, alternatives, redundancy pay

    • Self-employment

      Starting out, insurance, tax, self-assessment

    • Work

      All Work guidance

    Tools

    Tool

    Budget Planner

    Calculator

    Redundancy pay calculator

    ALL TOOLS

    Pensions issues? Join our community group

    Join our private Facebook group ‘Your pension and planning for the future – by MoneyHelper’ to get help and to chat about pensions

  • Benefits
  • Everyday money
  • Family & care
  • Homes
  • Money troubles
  • Pensions & retirement
  • Savings
  • Work
    • Universal Credit Find out how Universal Credit works and how to manage your payment
    • Benefits if you have children Entitlements to help with the cost of pregnancy or bringing up children
    • Benefits if you’re sick, disabled or a carer Understand what support is available for coping with ill health
    • Benefits in later life You may be entitled for help with other costs on top of your State Pension
    • Benefits and work Extra support if you’re working, self-employed, or you’ve lost your job
    • Benefits to help with housing costs Support to help with rent or mortgage payments if you’re on a low income
    • Problems with benefits What to do if something goes wrong with your benefits
    • Benefits All Benefits guidance
    Tools

    Calculator

    Benefits calculator

    ALL TOOLS

    Pensions issues? Join our community group

    Join our private Facebook group ‘Your pension and planning for the future – by MoneyHelper’ to get help and to chat about pensions

    • Banking and payments How to choose, use and manage bank accounts
    • Budgeting How to budget, find the best deals and switch to save money
    • Buying and running a car How to buy and finance a car, deal with problems with car finance, and cut running costs
    • Credit Credit basics, applying for credit, credit ratings and problems with credit
    • Insurance Insurance for cars, health, travel, and help with insurance
    • Everyday money All Everyday money guidance
    Tools

    Tool

    Compare bank accounts

    Tool

    Budget Planner

    Tool

    Your options for borrowing money

    Tool

    What to do when you’ve been refused credit

    ALL TOOLS

    Pensions issues? Join our community group

    Join our private Facebook group ‘Your pension and planning for the future – by MoneyHelper’ to get help and to chat about pensions

    • Becoming a parent Having a baby, returning to work, childcare costs
    • Death and bereavement Wills, inheritance, sorting out estates
    • Divorce and separation Sorting out money and homes, what if you have children, money after break ups
    • Illness and disability Managing costs, extra financial support, help with work or study
    • Long-term care Paying and getting funding, ways to pay, problems with care
    • Student and graduate money Credit cards, bank accounts, student debts
    • Talk money Difficult conversations, talking to teenagers, older people and partners
    • Family & care All Family & care guidance
    Tools

    Calculator

    Divorce calculator

    Calculator

    Baby costs calculator

    Tool

    Budget Planner

    Calculator

    Benefits calculator

    ALL TOOLS

    Pensions issues? Join our community group

    Join our private Facebook group ‘Your pension and planning for the future – by MoneyHelper’ to get help and to chat about pensions

    • Mortgages and homebuying Mortgages, help buying, remortgaging, first-time buyers, help and support
    • Renting Help renting a home and dealing with problems
    • Homes All Homes guidance
    Tools

    Calculator

    Stamp Duty calculator

    Calculator

    Mortgage affordability calculator

    Calculator

    Mortgage repayment calculator

    ALL TOOLS

    Pensions issues? Join our community group

    Join our private Facebook group ‘Your pension and planning for the future – by MoneyHelper’ to get help and to chat about pensions

    • Help with the cost of living Budgeting, paying bills, finding extra financial support, coping with job loss
    • Dealing with debt Bills, court fines, help with debts
    • Money problems and complaints What to do about mis-selling, compensation and complaints
    • Scams Spotting scams and what to do if you’re caught out
    • Money troubles All Money troubles guidance
    Tools

    Tool

    Debt advice locator

    Calculator

    Benefits calculator

    Tool

    Bill prioritiser

    Tool

    What to do when you’ve been refused credit

    ALL TOOLS

    Pensions issues? Join our community group

    Join our private Facebook group ‘Your pension and planning for the future – by MoneyHelper’ to get help and to chat about pensions

    • Manage and grow your pension How much to save for retirement and ways to boost your pension
    • Pensions explained How to start a pension, how pensions work and the benefits
    • Pension problems and changes How to find lost pensions, sort out problems and complain
    • Pension transfers and consolidation How to transfer or combine pensions, and if it’s a good idea
    • State Pension How much State Pension you might get and ways to boost it
    • Take your pension How and when to take your pension – your options explained
    • Tax and pensions How tax relief, tax-free allowances and tax on income works
    • Make the most of your pension Understand your pension options and work out your retirement income and costs

    All Pensions and Retirement

    Tools

    Appointment

    Get a free Pension Wise appointment

    Calculator

    Pension calculator

    Tool

    Money Midlife MOT

    Tool

    Find out your pension type

    ALL TOOLS

    Book your free Pension Wise appointment

    Over 50? Get free, impartial guidance from our government-backed service. We’ll explain your options for taking money from your pension pots.

    • How to save Getting started, getting the most out of savings, problems
    • Investing How to invest, types of investing, buying and managing
    • Types of savings Help with meeting goals, tax-friendly saving, saving for children
    • Savings All Savings guidance
    Tools

    Calculator

    Savings calculator

    Tool

    Budget Planner

    ALL TOOLS

    Pensions issues? Join our community group

    Join our private Facebook group ‘Your pension and planning for the future – by MoneyHelper’ to get help and to chat about pensions

    • Employment Basics, benefits, tax and National Insurance
    • Losing your job What to do, alternatives, redundancy pay
    • Self-employment Starting out, insurance, tax, self-assessment
    • Work All Work guidance
    Tools

    Tool

    Budget Planner

    Calculator

    Redundancy pay calculator

    ALL TOOLS

    Pensions issues? Join our community group

    Join our private Facebook group ‘Your pension and planning for the future – by MoneyHelper’ to get help and to chat about pensions

Home
  1. Home
  2. Blog home
Home Blog home

Seven signs you’re being scammed

Senior man feeding pigeons
Last updated: 28 February 2021

Most of us have likely experienced a scam at some point, from a badly spelled letter from ‘HMRC’ saying you have a refund you need to collect, to a prince emailing you to let you know you’ve inherited millions of pounds.

They come at you in all sorts of ways, including texts, letters, or even in person - but more and more, these criminals will target you online. Scams are getting cleverer and more sophisticated and it would be a big mistake to think that only the gullible are targeted.

Some 7 signs that you are being scammed:

1. A company is contacting you out of the blue

If a company you’ve never dealt with before is contacting you out of the blue - whether online, on the phone or face to face, and is asking you for money - be very wary.

To ensure they are who they say they are, go to their official website, call the number from there and ask if it is legitimate (don’t use any contact details they give you).

If it’s a financial services company, check the FCA register to see if they are on there. If it is, they can forward you back to the person you were talking to, and if not - they have been made aware that someone is using their brand to scam someone.

Find out more in A beginners guide to scams

2. You’ve been rejected for credit, but you’ve got a good credit history

If you usually have good credit, but all of a sudden you’re being rejected, there’s a chance that someone has assumed your identity and is pretending to be you to get money, goods or services.

It’s always worth checking your credit file often to see if someone is making false applications for credit in your name, so you can act quickly if something is not right.

3. You’re being rushed

No legitimate company will rush you into a decision, to hand over sensitive information or make you fork out money with an unreasonable deadline.

Scammers like to involve a sense of fear or urgency as a tactic to bully you into action, so you don’t have time to ask for help or think things through.

4. Your bank is asking you for your PIN number personal information

A bank will never ask you for your PIN number or any online banking passwords either.

If at any point you become suspicious of someone saying they are from your bank, hang up and call them back from a number the official bank website has written on its ‘contact us’ page.

Find more in our guide How to spot a pension scam

5. The letter or email you have received is full of dodgy spelling and bad grammar

Most emails from major companies are proofread and checked. If an email claiming to come from someone in a position of power comes through with lots of spelling and grammatical errors, be suspicious.

Scammers don’t necessarily have a good education, or maybe come from a different country, so don’t have the language skills you would expect.

6. The website you’re on doesn’t have a secure link

It’s really easy to be fooled by a fake website as scammers can fake an official looking email, using the same logo and email design as the real company.

When using web pages, you need to make sure the site has a secure link. The easiest way to do this to check if there’s a padlock symbol in the browser.

Does the link start with ‘https://’? The ‘s’ stands for secure, and you should really stay away from any site that doesn’t have it.

Find out more in our guide How to spot an investment scam

7. You have a virus

Scammers use computer viruses to gain access to your computer details, which allows them to steal your identity and money. They may also get into your WIFI network for the same reason.

Viruses are small computer programmes that try and infect other computers, tablets and smartphones. Once they’re in your computer, they spread from one device to another, usually by a dodgy link or download.

They can secretly monitor your computer activity, scan for passwords, and even take control of your computer. It is always wise to have anti-virus installed on your computer (there are plenty of good free ones available), which can protect you from these criminals and weed out any viruses you may already have.

Charlotte Burns
Author Charlotte Burns
Back to top
Share this post
Email Facebook X
Share this with
WhatsApp LinkedIn
Copy this link
Send email
Copy this link
Tags
Scams All blog posts Pension scams

Latest posts

Gumtree scams: how to spot fake messages and items

16 January 2025

Could someone have stolen your identity?

07 January 2025

How to spot and avoid online dating scams

02 January 2025

More blog posts
Money and Pensions Service logo
H.M. Government logo
Trustpilot
Plain Numbers Working Together logo
  • About us
  • Getting help and advice
  • Contact us
  • Partners
  • Tools and calculators
  • Give feedback
  • Welsh language scheme
  • Blog

Follow us:

© 2026 Money and Pensions Service, Bedford Borough Hall, 138 Cauldwell Street, Bedford, MK42 9AB. All rights reserved.

  • Terms & conditions
  • Privacy notice
  • Accessibility statement
  • Sitemap
  • Cookies
  • Cookie preferences Cookie preferences
Contact options Close

Contact us

Start a webchat

Mon - Fri: 9am to 5pm

Sat, Sun, bank holidays: closed

We’ll ask some questions, then connect you with a specialist..

Talk to us by phone

Mon - Fri: 9am to 5pm

Sat, Sun, bank holidays: closed

UK calls are free and may be recorded to improve our service.

Send an email using our online form

Reply in 3 working days

If you’d rather write to us, fill out our online form.

Answer a few questions and then you’ll have space to write as much detail as you need.

Talk to us live using WhatsApp

Download app: WhatsApp

We'll ask some questions, then connect you with a specialist.

We'll reply between Monday - Friday, 9am to 5pm (except bank holidays).

Accessibility options

  • Relay UK

    Relay UK logo

    Use this confidential service to type messages to us using a textphone or app.

    Visit Relay UK
  • BSL

    British Sign Language logo

    Prefer to use British Sign Language? Use this free service to access a BSL interpreter – just select a topic from the ‘department’ list.

    Connect to InterpretersLive!Opens in a new window

  • Interpreter

    Interpreter logo

    If English or Welsh isn’t your first language, we can find an interpreter to help.

    Call 0800 011 3797