Got a pension question? Our help is impartial and free to use. Get in touch online or over the phone on 0800 011 3797

Living on a squeezed income

Whatever is going on in your life, there are ways to make your income go further. Learn how to cut back on costs and see what extra help is available.

Young father holding toddler son

Understand your real financial situation

If you’ve lost control of your finances, creating a budget can help you get back on track. We all need to budget in our lives to have a better quality of life. Then, you won’t lose sleep, wondering how you’ll pay your bills.

Was this section useful?
Thank you for your feedback.
We’re always trying to improve our website and services, and your feedback helps us understand how we’re doing.

Find ways to boost your income

If you’ve got little or no money left to make up the shortfall of higher living costs, find out about other sources of income and support available to help you manage your money.

Was this section useful?
Thank you for your feedback.
We’re always trying to improve our website and services, and your feedback helps us understand how we’re doing.

Save money on household bills

Are you on the best deal or tariff for your needs? Could you save money by going online or paying in different ways? It doesn’t take long to check. Plus, find the help available if you’re struggling with your bills.

Was this section useful?
Thank you for your feedback.
We’re always trying to improve our website and services, and your feedback helps us understand how we’re doing.

Help to pay for essential things

If your income has drastically reduced, for example, due to job loss or illness and you’re now getting Universal Credit or on a very low income, you might be able to get extra government help to support you.

Was this section useful?
Thank you for your feedback.
We’re always trying to improve our website and services, and your feedback helps us understand how we’re doing.

Extra support if you’re working

If you’re employed, you might be able to increase your income by checking you’re being paid correctly or considering a side hustle. If you’re looking for work, there’s lots of financial support to help you get back on your feet.

Was this section useful?
Thank you for your feedback.
We’re always trying to improve our website and services, and your feedback helps us understand how we’re doing.

Money and mental health

Prioritising mental health has never been more important than it is now. The impact of the pandemic and rising costs of living has caused a mental health emergency. Remember, asking for help is not a sign of weakness – it’s the first step to getting control of your finances back.

Was this section useful?
Thank you for your feedback.
We’re always trying to improve our website and services, and your feedback helps us understand how we’re doing.

Have you missed a payment?

If so, now is the time to get debt advice

  • It’s free and confidential

  • Gives you better ways of managing your debts and money

  • Ensures you’re claiming all the right benefits and entitlements

Thank you for your feedback.
We’re always trying to improve our website and services, and your feedback helps us understand how we’re doing.
Talk to us live for…
Talk to us live for…
Talk to us live for pensions guidance using…
Our pensions webchat and telephone helpline will be closed on Tuesday 28 March for staff training. We will re-open on Wednesday 29.
Talk to us live for money guidance using…
Over 50 and want to know your pension options? Our call centre is closed right now, but you can explore your options with our simple online tool Hours
  • Mon – Fri:9am–5pm inc 23, 29 and 30 Dec
  • Sat, Sun and bank holidays:Closed: 24–28 Dec and 31 Dec to 3 Jan 2022

* Calls are free. We’re committed to providing you with a quality service, so calls may be recorded or monitored for training purposes and to help us develop our services.

Talk to us live for money guidance using the telephone
Hours
  • Mon – Fri:8am–6pm inc 23, 29 and 30 Dec
  • Sat, Sun and bank holidays:Closed: 24–28 Dec and 31 Dec to 3 Jan 2022

* Calls are free. We’re committed to providing you with a quality service, so calls may be recorded or monitored for training purposes and to help us develop our services.

Talk to us live for pensions guidance using web chat
Hours
  • Mon-Fri8am-6pm
  • Sat8am - 3pm
  • Sun and bank holidaysClosed
Talk to us live for money guidance using web chat
Hours
  • Mon, Wed, Fri8.20am - 6.20pm
  • Tues, Thurs9am - 6.20pm
  • Sat, Sun and bank holidaysClosed
Talk to us for pensions guidance using our web form

We aim to respond within 5 working days

Talk to us for money guidance using our web form

We aim to respond within 5 working days

Talk to us live for money guidance using WhatsApp

Download app: WhatsApp

For help sorting out your debts, credit questions or pensions guidance. For everything else please contact us via Webchat or Telephone.