Got a pension question? Our help is impartial and free to use. Get in touch online or over the phone on 0800 011 3797

Free pensions guidance

Whether you’re new to pensions, thinking of taking a pension or anywhere in-between, you can get free help online or over the phone with MoneyHelper.

Pensions and retirement

Auto enrolment

Introduction, how it works, all about contributions.

Building your retirement pot

How much do you need, ways to build your pot, transferring and merging.

Pensions basics

Starting a pension, types of pension, understanding pensions.

Pension problems

Complaints, financial help when retired, changes to schemes.

Pension Wise

Free, impartial guidance on the options for taking your pension pot.

State Pension

How it works, what you might get, National Insurance.

Taking your pension

Ways to draw your pension, when can you retire, Pension Wise appointments.

Tax and pensions

Tax allowances, tax paid on pensions, tax relief.

Help from our pension specialists is impartial and free to use

Phone us on 0800 011 3797

Open Monday to Friday, 9am to 5pm. Closed on bank holidays.

Submit a query

Use our online enquiry form. We aim to respond within five working days.

Chat to us

Use our webchat. Open Monday to Friday, 9am to 5pm. Closed on bank holidays.

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Talk to us live for pensions guidance using…

Our pensions webchat and telephone helpline will be closed on Tuesday 28 March for staff training. We will re-open on Wednesday 29.

Talk to us live for money guidance using…

Talk to us live for pensions guidance using the telephone

Over 50 and want to know your pension options? Our call centre is closed right now, but you can explore your options with our simple online tool

From overseas: +44 20 7932 5780
For self-employed: 0345 602 7021*

Hours

Mon – Fri:9am–5pm inc 23, 29 and 30 Dec
Sat, Sun and bank holidays:Closed: 24–28 Dec and 31 Dec to 3 Jan 2022

* Calls are free. We’re committed to providing you with a quality service, so calls may be recorded or monitored for training purposes and to help us develop our services.

Talk to us live for money guidance using the telephone

Welsh: 0800 138 0555*
Typetalk: 18001 0800 915 4622*
From overseas: +44 20 3553 2279

Hours

Mon – Fri:8am–6pm inc 23, 29 and 30 Dec
Sat, Sun and bank holidays:Closed: 24–28 Dec and 31 Dec to 3 Jan 2022

* Calls are free. We’re committed to providing you with a quality service, so calls may be recorded or monitored for training purposes and to help us develop our services.

Talk to us live for pensions guidance using web chat

Hours

Mon-Fri8am-6pm
Sat8am - 3pm
Sun and bank holidaysClosed

Talk to us live for money guidance using web chat

Hours

Mon, Wed, Fri8.20am - 6.20pm
Tues, Thurs9am - 6.20pm
Sat, Sun and bank holidaysClosed

Talk to us for pensions guidance using our web form

We aim to respond within 5 working days

Talk to us for money guidance using our web form

We aim to respond within 5 working days

Talk to us live for money guidance using WhatsApp

Download app: WhatsApp

For help sorting out your debts, credit questions or pensions guidance. For everything else please contact us via Webchat or Telephone.